Payment Terms
Last Updated: 30 May 2025
These Payment Terms govern all transactions made through the magurabike platform available at magurabike. By completing a purchase or subscribing to any paid service, you agree to the terms described below. Please read them carefully before proceeding with any payment.
1. Accepted Payment Methods
Magurabike accepts payments through major credit and debit cards, as well as other electronic payment methods made available at checkout. All payment methods displayed during the purchase process are supported and processed securely. We do not accept cash, cheques, or bank transfers unless explicitly stated otherwise for a specific offering.
2. Pricing and Currency
All prices displayed on the platform are listed in the currency shown at the point of sale. Prices are inclusive or exclusive of applicable taxes as indicated on the checkout page. magurabike reserves the right to update pricing at any time. Price changes will not affect purchases already completed or active subscription periods already paid for.
3. Billing and Charges
3.1 One-Time Purchases
For individual workshops, courses, or content items purchased on a one-time basis, your payment method will be charged in full at the time of purchase. Access to the purchased content is granted upon successful payment confirmation.
3.2 Subscription Plans
Where subscription-based access is offered, your payment method will be charged automatically at the beginning of each billing cycle. The billing cycle length — monthly, quarterly, or annual — is confirmed at the time of subscription. Subscriptions renew automatically unless cancelled prior to the renewal date.
3.3 Failed Payments
If a scheduled charge fails, magurabike may attempt to process the payment again within a reasonable period. Continued failure to collect payment may result in suspension or termination of access to the relevant services until the outstanding balance is resolved.
4. Taxes and Additional Fees
Depending on your location, applicable taxes such as value-added tax, sales tax, or similar levies may be added to the stated price. The final amount including any applicable taxes will be displayed before you confirm your purchase. magurabike is not responsible for any additional fees charged by your bank or payment provider in connection with a transaction.
5. Refund Policy
5.1 Eligibility for Refunds
Refund requests may be submitted within 14 days of the original purchase date, provided that the content or service has not been substantially accessed or completed. magurabike evaluates each request individually and reserves the right to approve or decline refunds based on the circumstances of use.
5.2 Non-Refundable Items
The following are generally not eligible for refunds:
- Purchases where a significant portion of the content has been accessed or downloaded
- Subscription fees for billing periods already in progress
- Promotional or discounted purchases unless explicitly stated otherwise
- Add-ons or supplementary materials delivered in full upon purchase
5.3 Refund Processing
Approved refunds are returned to the original payment method used at the time of purchase. Processing times depend on your bank or payment provider and may take several business days to appear on your statement. magurabike is not responsible for delays on the part of third-party payment processors.
6. Cancellations
You may cancel a subscription at any time through your account settings or by contacting our support team. Cancellation takes effect at the end of the current billing period. You will retain access to the platform until that date, and no further charges will be made after cancellation is confirmed. Cancellation does not automatically entitle you to a refund for the current billing period.
7. Promotional Offers and Discounts
Magurabike may offer promotional pricing, discount codes, or limited-time offers from time to time. These offers are subject to their own specific conditions and expiry dates. Promotional pricing cannot be applied retroactively to completed purchases. Only one promotional code may be applied per transaction unless stated otherwise.
8. Account Responsibility
You are responsible for maintaining the security of your account credentials and for all purchases made through your account. If you believe an unauthorised transaction has occurred, you must notify us immediately at contact@magurabike.com. magurabike will investigate reported unauthorised charges and work with you and the relevant payment provider to resolve the matter.
9. Disputes and Chargebacks
If you have a concern about a charge, we encourage you to contact us directly before initiating a chargeback with your bank or card provider. Many issues can be resolved promptly through our support team. Initiating a chargeback without first contacting magurabike may result in the suspension of your account pending resolution of the dispute.
10. Changes to Payment Terms
Magurabike reserves the right to modify these Payment Terms at any time. Updated terms will be published on this page with a revised effective date. Continued use of the platform following the publication of changes constitutes acceptance of the updated terms. For significant changes, we will make reasonable efforts to notify registered users in advance.
11. Contact Us
If you have questions about these Payment Terms, a specific charge, or your billing history, please reach out to us through any of the following:
- Email: contact@magurabike.com
- Phone: +353 1 849 3010
- Address: Ashford, Co. Wicklow, A67 XV22, Ireland
We aim to respond to all payment-related enquiries within two business days.